First to launch virtual service consultations

In this digital age, we all appreciate easy-to-use digital services which we can access from the safety of our home. We have therefore transformed face-to-face consultations and are proud to be the first in the industry to offer virtual consultations for members.

All student members need is a device that connects to the internet. After booking the appointment on our website under Contact Us, they can link to the service consultant at the time of the appointment. The consultant will verify their personal details and assist them with their query.

First to open multiple COVID-19 vaccination sites

As the country continues to roll out the nationwide vaccination phases, we’re proud to share that Momentum wasthe first insurer to open multiple COVID-19 vaccination sites – in Cape Town, Centurion, Durban and Sandton – to assist Government in providing access to the vaccine to more South Africans.

When will members be eligible for a vaccine?

Government’s target is to vaccinate 67% of the population by the end of 2021, to achieve population immunity. Healthcare workers and persons over 60 years are being vaccinated in Phases 1 and 2, and the majority of the population will be in line for their vaccine during Phase 3. It is crucial that we all support each other patiently and continue practising safety measures while awaiting our turn.

COVID-19 self-help WhatsApp chatbot

Momentum Medical Scheme recently launched an automated WhatsApp chatbot, which members can use to quickly and easily obtain pre-authorisation for COVID-19 pathology tests. Students access the service by adding +27860117859 as a contact and starting a conversation through the WhatsApp chat facility by typing “Hi”.

Members can get the latest COVID-19 related updates here and learn more about the COVID-19 vaccine myths and facts by watching our educational videos here.

Not wearing a mask or not disclosing your positive COVID-19 status is a crime

COVID-19 has changed our lives. However, many people continue risking their lives, and the lives of others, by neglecting practical COVID-19 regulations set by the government. Well, the bad news is that they could end up with a criminal record for not wearing a mask or adhering to other lockdown restrictions or even harsh fines of R 1 500 or imprisonment.

To learn more about different masks and how to wear yours correctly, click here.

Hello Doctor available to members 24/7

With the winter season here and everyone trying their best to navigate through the COVID-19 pandemic, what could be better than having medical experts in the palm of your hand whenever you need medical advice?

Members can text or call from anywhere using a cellphone to access Hello Doctor+, a free service available to all Momentum Medical Scheme members.

+Hello Doctor is an additional product available from Momentum Metropolitan Holdings Limited (Momentum). Momentum is not a medical scheme and is a separate entity to Momentum Medical Scheme.

Stay in touch

WhatsApp        +27 860 102 493

Customer care  27 860 102 493

WebChat          www.ingwehealth.co.za Help Centre     www.ingwehealth.co.za